Returns / Shipping / Cancellations

      Please Note: You will be asked if you agree with these terms and conditions before checking out.

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        Return Policies

        • Trading Cards
          • Due to the volatile change in market value there are NO refunds, exchanges, store credit, etc. on trading cards (TCG, Sports, etc...)
          • Orders returned due to a signature not being obatined will be refunded in full, less originating shipping cost -- example:  Order total of $100 less originating shipping cost of $10 equals refund of $90 ($100 - $10 = $90)
        • Non-Trading Cards (30-Day Ruturn Policy)
          • Orders may be returned for a refund, less shipping cost Toynado Alley incurred, within 30 days of receipt of shipment -- example:  Order total of $100 less originating shipping cost of $10 equals refund of $90 ($100 - $10 = $90)
          • Orders returned due to a signature not being obatined will be refunded in full, less originating shipping cost (see example above)
          • Returned items must be in the same New, Un-used, Un-opened condition
          • Damaged or opened returns will be assessed a 30% restocking fee -or- the order may be sent back to you (Toynado Alley reserves the right to decided)
          • If Toynado Alley made an error, we cover return shipping cost
          • Returns are thoroughly inspected, please allow 2-3 business days for a refund

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        Shipping

        • FREE US shipping (no international shipping)
        • Signature delivery may be required
        • Orders ship within 1-2 days (usually 1 day) via UPS or USPS

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        Cancellations

        • Buyer Cancellation
          • Website Orders cannot be cancelled once the shipping process begins
        • Seller Cancellation
          • ALL orders with an Order Risk Score of "Medium" or "High", per Shopify's fraud analysis tool, will not be charged and will be cancellled (non-negotiable)