Returns / Shipping / Cancellations

Please Note: You will be asked if you agree with these terms and conditions before checking out.

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Return Policies

Due to the volatile change in market value there are NO refunds, exchanges, store credit, etc. on trading cards (TCG, Sports, etc...)
Orders returned due to a signature not being obatined will be refunded in full, less originating shipping cost -- example: Order total of $100 less originating shipping cost of $10 equals refund of $90 ($100 - $10 = $90)

Orders may be returned for a refund, less shipping cost Toynado Alley incurred, within 30 days of receipt of shipment -- example: Order total of $100 less originating shipping cost of $10 equals refund of $90 ($100 - $10 = $90)
Orders returned due to a signature not being obatined will be refunded in full, less originating shipping cost (see example above)
Returned items must be in the same New, Un-used, Un-opened condition
Damaged or opened returns will be assessed a 30% restocking fee -or- the order may be sent back to you (Toynado Alley reserves the right to decided)
If Toynado Alley made an error, we cover return shipping cost
Returns are thoroughly inspected, please allow 2-3 business days for a refund

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Shipping

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Cancellations

Buyer Cancellation
- Website Orders cannot be cancelled once the shipping process begins

Seller Cancellation
- ALL orders with an Order Risk Score of "Medium" or "High", per Shopify's fraud analysis tool, will not be charged and will be cancellled (non-negotiable)