Shipping / Returns
- Orders generally ship within 1-3 days via UPS or USPS, with tracking number provided
- Fulfillment centers located throughout the US utilized, orders with multiple items may ship from multiple fulfillment centers
- Smaller kits/items may ship in a padded envelope (request for different packaging cannot be entertained)
Returns (Trading Cards)
- Due to the volatile change in market value there are NO refunds, exchanges, store credit, etc. on trading cards (TCG, Sports, etc...)
Returns (Non-Trading Cards)
- Orders may be returned for a refund, less shipping cost Toynado Alley incurred, within 30 days of receipt of shipment -- example: Order total of $100 less shipping cost of $10 equals refund of $90 ($100 - $10 = $90)
- Returned items must be in the same New -AND- Unopened condition
- Damaged or opened returns will be assessed a 30% restocking fee -or- the order may be sent back to you (Toynado Alley reserves the right to decided)
- If Toynado Alley made an error, we will cover shipping costs - ‘to’ and ‘from’
- Returns are thoroughly inspected, please allow 2-3 business days for a refund
Cancellations
- Orders cannot be cancelled once the shipping process begins
- Order cancellations / returns may result in ordering restrictions