Shipping / Returns

      Shipping
      • Orders generally ship within 1-3 days via FedEx, UPS and USPS with tracking number provided
      • Fulfillment centers located throughout the US utilized, orders with multiple items may ship from multiple fulfillment centers
      • Smaller kits/items may ship in a padded envelope (request for different packaging cannot be entertained

        Returns / Cancellations

        • Items purchased from ToynadoAlley.com may be returned for a refund, less shipping cost Toynado Alley paid, within 30 days of receipt of shipment (Example:  Order was $100, shipping was $10, refund is $90)
        • Returned item must be in the same new -and- unopened condition
        • If ToynadoAlley.com made an error, we will cover all shipping costs - ‘to’ and ‘from’
        • Returns are thoroughly inspected, please allow 2-3 business days for a refund
        • Orders can not be cancelled once the shipping process begins
        • Repeated order cancellations / returns may result in ordering restrictions